SHIPPING & DELIVERY
SHIPPING & DELIVERY FAQ
The Culpepper Courier offers low cost ground delivery across Barbados. Delivery fees are determied by the order value, product types and requested delivery speed. You can view the delivery fees in the cart and at checkout.
Your order will be processed based on the delivery speed that you have requested. Standard delivery for grocery items fulfilled by The Culpepper is typically within 48-72 hours. You will receive a tracking number to monitor the status of your delivery.
If an item is no longer available, you will be contacted by a team member and can opt for a replacement or a refund.
Deliveries are made between the hours of 3:00pm and 8:00 pm Monday to Sunday. Once the item is out for delivery, you may be contacted by logistics personnel alerting you that your order is on its way. An adult must be present to sign for the delivery.
Processing times are determined by the delivery speed that you have requested for each order. Each order will be processed separately but we will try to consolidate when possible.
You will receive email notifications every time the status of the order updates.
You will also receive a tracking number that you can use to monitor the status of the delivery.
Prescriptions received before 2pm will be delivered on the same day. Prescriptions received after 2pm will be delivered the following morning.
The patient must be the recipient of the prescription and must present the original prescription and valid proof of identification upon delivery.
Patients are responsible for checking packages upon delivery.